Sherri Glenn

I had this one gentleman come in, he was homeless, came into the courthouse. He wore overalls. He had something in every pocket. He had a jean jacket with pockets—everything had pockets. Everything he owned was on him. He had a beard down to here, a walking stick. No hygiene, you know, he lived on the street. It was raining; it was wet. He smelled. You know, it was just horrible.  And the people I work with, some of the people were just like, “Oh, I can’t take this. I can’t do it.” Like, right in front of the person. And this is a human being. First of all, it’s embarrassing, and I remember I took the wand, and I was like, “Sir, come over here,” and I said, “Let me see your jacket.” I was going through his jacket. I’m going through all this stuff, and this is what he owned. It’s nothing to us, but this is what he owned—his possessions—and it meant stuff to him. So, I took it, and I put it in a little box, and I told him, “I’m putting everything in here. Here is a ticket for it.I promise you will get this back.” And I didn’t make a big deal out of it. He goes and does his whatever he had to do in court and about an hour later, he leaves. I give him his box and things. He comes back the next day.  Here’s this homeless guy, was living on the street, like not near the courthouse, I don’t know where it was in Worcester. He walked all the way back that day just to thank me for treating him like a human being. And I was like, "Why wouldn’t I?"